San Francisco Bay Area

Jillayne Schlicke

Motivational Speaker

Topic One:

Ethics and How to Raise the Bar in Mortgage Lending

Loan originators know more than the average person about residential mortgage lending, and are required to take a pre-licensing class, pass a comprehensive licensing exam, and take continuing education every year.

But we don’t have a mandatory, robust, descriptive and prescriptive code of ethics. Other professions self-regulate the ethical conduct of their practitioners. The residential mortgage lending industry is not currently doing this. What would it take for us to voluntarily raise the bar on ourselves? What will likely happen if we don’t?

Understand the difference between professionals and non-professionals

Become aware of the industry’s lack of ethical self-regulation

Discover good reasons for and against raising the bar.

Topic 2:

How to Create the Future of Mortgage Lending: Seven Ideas to Reduce Discrimination and Increase Diversity

The Dodd Frank Act required mortgage companies to have a plan to hire a more diverse workforce. How’s that working out? Is your company more diverse since 2010? What about your customer base?

We’re told to hire more people of color, and hire more people who are bilingual, but are you able to retain and promote them? What can we do that hasn’t already been done? Why should we do anything at all? What does the way forward look like?

In this keynote we will unpack seven ideas that individuals, managers, executives, and leaders can take on right now to reduce discrimination, encourage diversity, and create a more inclusive industry that’s fair to its customers and its employees.

About Jillayne Schlicke

She researches, writes, develops, and instructs education courses for the mortgage lending and real estate industries as the owner of CE Forward, Inc. 

Jillayne also provides consulting services in the areas of compliance, mortgage lending law, mortgage fraud, ethics, and communications.

Jillayne received an M.A. in Psychology from Antioch University in Seattle and studied at the intersection of psychology, philosophy, and business ethics. She has taught hundreds of classes, workshops, and keynote presentations, has published numerous articles for various publications, has been  appointed to 38 professional association chair positions or committees, and has received 14 industry awards including “Instructor of the Year” from the Seattle King County Association of Realtors and “Affiliate of the Year” from the Washington State Association of Realtors. In 2013 she was chosen as one of the “100 Most Influential Real Estate Thought Leaders” by Inman Real Estate News.

Recently, Jillayne completed the Mortgage Bankers Association’s School of Mortgage Banking Courses I and II.

CE Forward, Inc. is a member of the Washington State Mortgage Bankers Association and the National Association of Minority Mortgage Bankers of America.


Length of time

Keynote: 60 minutes including time for questions
Workshops: 60, 90, and 120 min options

All topics can be taught as:

Traditional convention workshop
Live, in-person or webinar/zoom meeting format

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